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Privacy Policy

Privacy Policy - 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a booking through this website or contract our professional photography and media services.

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1. Information We Collect

When you interact with the Site or book our services, we collect certain pieces of information to fulfill your requests:

  • Identity and Contact Data: This includes your name, business name (if you are a real estate agent or brokerage), email address, phone number, and billing address.

  • Property Information: We collect the physical addresses of the properties you contract us to photograph or film, along with any specific access instructions or lockbox codes you provide.

  • Payment Information: Payment transactions are processed securely through our third-party payment processors (e.g., Stripe, PayPal). We do not store full credit card numbers or sensitive financial authentication details on our servers.

  • Technical and Usage Data: When you visit the Site, we automatically collect certain information about your device, including your IP address, web browser type, time zone, and how you interact with the pages on our Site via cookies or basic web analytics.

2. How We Use Your Information

We use the information we collect to run our day-to-day business operations, including to:

  • Schedule, fulfill, and deliver your real estate media orders (photos, videos, virtual tours, and aerial drone footage).

  • Process payments, issue invoices, and manage your account.

  • Communicate with you regarding booking confirmations, updates, or service adjustments.

  • Optimize and improve our website performance and user experience.

  • Comply with applicable local, state, and federal tax and legal obligations.

3. We Do Not Share Your Information

We do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers strictly necessary to run our business, including:

  • Delivery and Hosting Platforms: Third-party media delivery platforms used to host and deliver your high-resolution digital galleries.

  • Payment Processors: Secure financial institutions that handle payment transactions.

  • Analytics Providers: Tools like Google Analytics that help us understand how visitors interact with our website.

We may also disclose your information if required to do so by law, or to protect the rights, property, and safety of our business, our clients, or others.

4. Data Retention

When you book a shoot or contact us through the Site, we will maintain your contact information and property order records for our internal business archives, tax reporting, and customer service reference unless you explicitly ask us to delete this information.

5. Your Rights and Choices

Depending on your location, you may have the right to access the personal information we hold about you, request corrections to inaccurate data, or ask that your personal data be deleted from our systems. You can also adjust your web browser settings to refuse cookies or notify you when cookies are being sent.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes to our operational, legal, or regulatory requirements. Any updates will be posted directly on this page with an updated "Effective Date."

7. Contact Us

For more information about our privacy practices, or if you have questions or wish to exercise your data rights, please contact us at:

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